Sales Administrator

Sales Administrator

We are recruiting for a Sales Administrator to join a busy and established business.

This is a varied administrative role supporting the sales team and ensuring customers receive a professional and efficient service from enquiry through to order.

The successful candidate will be highly organised, confident communicating with customers and colleagues and comfortable managing multiple tasks in a fast-paced environment.

Key Responsibilities

• Taking incoming orders via phone and email

• Responding to customer enquiries

• Processing customer enquiries and sales orders accurately

• Preparing quotations and sales documentation

• Updating and maintaining customer records and CRM systems

• Liaising with customers regarding orders, deliveries and queries

• Monitoring order progress and keeping customers updated

• Preparing invoices and supporting the wider sales administration process

• Liaising with internal departments including sales, finance and stores

• Following up quotations and customer enquiries

• Maintaining accurate records and ensuring all paperwork is completed correctly

• Supporting the sales team with general administration and coordination