Chesterfield 01246 208301 | Sheffield 0114 399 3344 | Mansfield 01623 701570 | Email:info@inspireresourcing.co.uk
About the Role
We are currently recruiting for an Operations Administrator to provide support within the Operations team of a well-established client based in Chesterfield.
Key Responsibilities:
Answering the Operations telephone line. Calls will be from engineers / Site Foremen / customers.
Checking over previously attended jobs, ensuring engineers have called in and provided the team with updates, and where applicable the engineer has been issued with a closure code.
Issuing relevant working instructions to engineers for both service and install jobs – prior to attendance.
Checking courier tracking systems throughout the day ensuring equipment is delivered in time for the engineers scheduled visit.
Upon request, providing customers with expected attendance dates for service calls.
For service calls only, organising any out of hours works with the relevant contact or any sites which require a permit / specific access requirements.
Any other task deemed appropriate within the role.
Requirements
What we’re looking for:
Ability to work as part of a team or on your own.
Proficient in Microsoft Office including Word, Excel, and outlook.
Previous experience of using Netsuite would be an advantage.
Experience of working in a fast-paced environment.
Professional – maintaining high standards at all times.
Able to follow written (or alternative) processes and procedures.
Excellent verbal and written communication.
Conscientious, honest, and reliable.
Committed to self-improvement.
Able to work on own initiative.
Good problem-solving and organisational skills.
Ability to comply and work with policies and procedures.
Flexible – open to new ways of working.