Electrical Service Engineer

To work efficiently to process and deliver orders won by the company within budget and timeframe to carry out work to specifications and company quality standards; achieve customer deadlines and dates (including completed works files, updating manuals while ensuring the health & safety and good housekeeping of the working environment).

Responsibilities:

• Carry out service engineer activities in conjunction with Internal Sales Engineer and Technical Services Engineer

• Feedback information to Internal Sales Engineer & General Manager if pricing adjustments are required

• Servicing of electrical equipment

• Follow up reports and quotes for remedial work

• Repairs of equipment

• Quoting for replacement equipment

• Liaise with General Manager on above

• Carrying out monitoring surveys with Technical Service Engineer

• Produce follow up reports with recommendations with assistance of Technical Service Engineer or General Manager as necessary

• Provide quotations for equipment

• Preparation of RAMS

• Ability to order required parts and liaise with suppliers

• Liaise with Internal Sales Engineer regarding ordering of parts and required timescales

• Meetings and discussions with customers to ensure there is a clear understanding of requirements

• Identify additional opportunities for products and service

• On-site fault finding and equipment / product failure investigation

• Identify improvements required, feedback to General Manager & suppliers

• Acquire an understanding of the company servicing procedures

• Complete service contract review

This is a field based role but would not include overnight stays

• Great career opportunities

• Employee Assistance Programme

• BUPA Private Medical Care - day 1

• Excellent holidays

• Death in service benefit

• Generous overtime premiums