Chesterfield 01246 208301 | Sheffield 0114 399 3344 | Mansfield 01623 701570 | Email:info@inspireresourcing.co.uk
About the Role
Responsibilities:
Working in conjunction with the team leader to plan their own work schedules to ensure responsibilities are met.
Planning day-to-day activities of the service engineers.
Contract service, breakdowns & spares order entry & invoicing.
Quotes for parts / labour.
Update Access & quote database, labour spreadsheet, Visual & Big Change.
Van stocks / sales orders / replenishment orders.
Preparing & sending new & renewal service contract quotes.
Contract chasing (old & lapsed) / telesales to retain current customers and win back business.
Call handling.
Scheduling contract / urgent visits on master spreadsheet, BigChange and advise engineers.
Sending out pre-visit confirmation sheets.
Requirements
Preferred Qualifications & Experience:
Experience of working in a similar role (ideally supporting field service engineers).
Excellent communication and interpersonal skills.
Able to work in demanding fast-paced environment and meet deadlines.
Excellent attention to detail.
Able to work on your initiative and as part of a team.
Flexible approach.
Build effective working relationships with customers and colleagues.
Excellent organisational skills and the ability to prioritise work.
CRM systems.
Proficient with Microsoft Office.