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Customer Service Advisor

Location:

Ripley, UK

Hours

Job Category

Salary

Full time, days, will include rota'd weekends

Office

£25k

About the Role

Customer Service Advisor


Inspire Resourcing are thrilled to be recruiting for a global company within their office in Belper. Our client is a market leader, offers career progression in fast paced business with a family friendly environment.


This is an exciting opportunity for anyone who is passionate about giving excellent customer service


Duties for Customer Service Advisors include:

  • Delivering professional, world class customer service over the telephone and email

  • Keeping in touch with customers always keeping them informed ensuring world class customer service

  • Arranging engineers’ visits

  • Answering all telephone calls answered in line with company standards

  • Working in line with company processes and targets

  • Liaising with management and colleagues across various departments


Requirements

Experience required for Customer Service Advisors:


  • Demonstrate excellent customer service experience

  • Able to use Microsoft platforms

  • Experienced upselling products and services to meet customers’ requirements

  • Passion to learn new skills, positive and determined to succeed


Permanent


The contact centre are Monday – Friday 8:00 – 18:00, Saturday 8:00 – 15:00 and Sunday 8:00 – 12:00 and successful candidates will be assigned shifts during these times.


£25k

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